Practice No 4208293

Terms and Conditions

Last updated: September 29, 2025

Please read these Terms and Conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Western Cape, South Africa
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Dr Matley & Partners, Dr Matley & Partners.
  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Dr Matley & Partners, accessible from https://surgcare.co.za
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Content

Your Right to Post Content

Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions

The Company is not responsible for the content of the Service’s users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under Your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

  • Unlawful or promoting unlawful activity.
  • Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
  • Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
  • Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
  • Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.
  • Impersonating any person or entity including the Company and its employees or representatives.
  • Violating the privacy of any third person.
  • False information and features.

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content.

As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

Content Backups

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

Copyright Policy

Intellectual Property Infringement

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at surgeons@surgcare.co.za and include in Your notice a detailed description of the alleged infringement.

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing Your copyright.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: surgeons@surgcare.co.za
  • By visiting this page on our website: https://surgcare.co.za/contact
  • By phone:: +27 21 6833 893
  • By mail: Harfield House, Wilderness Rd, Claremont, Cape Town, 7945

Refer to: PAIA Manual

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Dr Mark Hewat

Dr Mark Hewat

Dr. Mark grew up in Durban and matriculated in the top 30 in Natal. He completed his medical undergraduate training at UCT in 1998, where he was the elected class rep. for five years.  He won the Family Medicine class medal, and Frank Foreman prize for the greatest contribution to student affairs. Internship at Edendale Hospital in Pietermaritzburg was followed by a year at various secondary hospitals in Cape Town for his community service, and then a year getting some GP experience in Manitoba, Canada.  In 2002 Mark returned to Cape Town to specialise in general surgery at UCT. He completed this training in 2006, being awarded the ASSA prize for surgical research, and the Swann-Morton prize for the best surgical registrar.

Super-specialist training in HPB (Hepato-Pancreatico-Biliary) surgery started with the 2-year Certificate in Surgical Gastroenterology at Groote Schuur Hospital, with the CMSA exams completed at the end of 2008. In 2009 Mark further expanded his HPB experience and training with a Fellowship in HPB surgery at the HPB/Transplant unit in Newcastle-upon-Tyne, UK.

Super-specialist training in HPB (Hepato-Pancreatico-Biliary) surgery started with the 2-year Certificate in Surgical Gastroenterology at Groote Schuur Hospital, with the CMSA exams completed at the end of 2008. In 2009 Mark further expanded his HPB experience and training with a Fellowship in HPB surgery at the HPB/Transplant unit in Newcastle-upon-Tyne, UK.

Mark joined the Matley and Partners team in 2010. His primary interest is in HPB surgery, and he is accomplished in all aspects of this discipline, ranging from the management of gallstone disease, to complex liver and pancreatic resections. He is a keen endoscopist, including gastroscopy, colonoscopy and ERCP.  Mark was the first surgeon in South Africa to perform the ALPPS liver resection procedure.  In addition to the HPB surgery, Mark enjoys all aspects of general and laparoscopic surgery, including laparoscopic hernia repairs. He is a believer in team work, and tries to blend the best of modern techniques and technology with some old-fashioned “good bed-side manner”, in addition to careful decision-making and surgical technical expertise.

Mark is married to Tanya and they have two children. Mark’s hobbies include golf, fly-fishing, and scuba diving. Despite more than 25 years in the Cape, he remains a Sharks fan.

Dr Ebrahim Dalwai

Dr Ebrahim Dalwai

Ebrahim joined the Matley Partnership as a specialist colorectal surgeon with international training in laparoscopy from both Amsterdam and Nottingham. He is a Capetonian who matriculated from Livingstone High School, and completed his MBChB at UCT in 2002.

He completed his internship in Durban, where he met his wife Khatija, and completed his community service in Khayelitsha, including an additional year there with Medicin Sans Frontier, rolling out their antiretroviral program.

After two years of surgery in the UK, he completed his specialist training in Cape Town, obtaining his FCS in 2013. During this time he was awarded the MMed degree from UCT for his dissertation “Systems delays in Breast Cancer”. He gained a broad experience in general surgery before two years of sub-speciality training in the colorectal unit at Groote Schuur. In 2016 he was awarded the Specialist Certificate in Surgical Gastroenterology.

In 2017, he was awarded the SASES travelling fellowship to work with internationally renowned colorectal and laparoscopic surgeon, Professor Willem Bemelman, at the Amsterdam Medical Centre. Thereafter he completed his year abroad as a colorectal fellow, in Nottingham, UK. This is a busy unit with 10 colorectal surgeons providing the full range of colorectal specialist services. During this time he gained invaluable experience in advanced laparoscopy for inflammatory bowel disease and cancer surgery, which are his specific interests, and he is currently accruing UK robotic credentialing. Ebrahim is one of a handful of accredited specialist colorectal surgeons in the Western Cape, adding this expertise to the GIT team at Matley and Partners.

He is married to Khatija, a full time Obstetrician & Gynaecologist consultant at Groote Schuur Hospital, and they have two children. He is a golfer, family man and enjoys travelling at home and abroad.

Dr Henrí Pickard

Dr Henrí Pickard

Dr. Henri Pickard is a specialist Vascular Surgeon who proudly continues a rich family tradition of surgical practice, following in the footsteps of both his grandfather and father. He studied Medicine at the University of Cape Town (UCT), beginning a journey deeply rooted in heritage and excellence.

After completing his internship in Pietermaritzburg and community service in East London, Henri developed a strong interest in surgery. In 2012, he returned to Cape Town to work at the Trauma Centre at Groote Schuur Hospital, followed by a period at Victoria Hospital where he gained a wide range of surgical experience.

In 2014, Henri began his MMed degree and specialist training in General Surgery at Groote Schuur Hospital through UCT. In 2020, driven by a passion for the precision and complexity of the field, he pursued sub-specialist training in Vascular Surgery.

Henri is known for his collaborative work in multidisciplinary teams, his commitment to achieving the best outcomes for his patients, and his compassionate, patient-centred approach.

He grew up in Pietermaritzburg, George, and Cape Town, and matriculated from Rondebosch Boys’ High School. A proud South African, Henri is an enthusiastic Two Oceans runner, avid cricket follower, passionate Springbok supporter, and a devoted follower of Jesus. He is also a committed family man, deeply devoted to his wife Tricia and their three young children.

Dr Neil Cloete

Dr Neil Cloete

Neil grew up in Worcester and matriculated from Esselen Park High School in 1985. He completed his medical training at the University of Cape Town in 1991 and did his internship at Livingstone Hospital in Port Elizabeth. Following internship Neil worked at Red Cross Children’s Hospital as a medical officer in paediatrics before joining Mitchells Plain community health centre, where he gained extensive experience in general medical practice. His surgical experience started in 1996 at Worcester Regional Hospital where he worked as a medical officer in General Surgery for 3 years, prior to starting his specialist surgical training at Groote Schuur hospital in 1999.

On completion of his training in general surgery he was appointed as a consultant general surgeon at New Somerset hospital in 2005, where he was responsible for all clinical services until 2007 when he started his sub-specialist training in vascular surgery at St James’s hospital, the academic hospital of Trinity College Dublin in the Republic of Ireland. During his 3 year training period in vascular surgery, Neil received expert training in all aspects of open, endovascular and venous surgery at this prestigious high case volume unit. Neil returned to Cape Town in 2010 and was appointed as a consultant vascular surgeon at Groote Schuur hospital. In 2014 he was appointed as head of the vascular unit at University of South Africa (Medunsa) in Pretoria.

During the past 7 years, he was responsible for undergraduate, postgraduate and fellowship vascular teaching and training at the university as well as doing private practice at Netcare Unitas hospital in Centurion. Neil has served on the EXCO of the Vascular Society of South Africa since 2014.
Neil is an accomplished and experienced vascular surgeon, with special interests in endovascular surgery, dialysis access and venous surgery. He believes that good clinical practice is built on the foundation of empathetic bedside manner and teamwork.

Neil is married to Tracy, and they have 3 children. Neil enjoys an active outdoor lifestyle with hobbies including running, cycling, and golf. He also has a keen interest in history and philosophy.

Dr Phillip Matley

Dr Philip
Matley

Philip Matley has been a vascular surgeon in the practice that now bears his name since 1990. He is past-President of the Vascular Surgery Society of South Africa and a past moderator and chief examiner for the vascular surgery specialist examinations in South Africa. He has served on various national and international regulatory bodies and educational foundations.

During his training in Cape Town, he was the recipient of numerous awards including the Douglas Medal for the best candidate in the examination for the Fellowship of the College of Surgeons of South Africa as well as the Phyllis Knocker-Bradlow Award.

He has a special interest in the minimally invasive treatment of varicose veins, improving the circulation in the legs and brain through stents or surgery and the treatment of aneurysms.

In addition to his surgical practice, he is the chairman of Surgicom, the management body for private surgery practice in South Africa and serves on the board of South African Private Practitioners Forum (SAPPF).

Philip Matley grew up in KZN and is a keen golfer, mountain biker, walker and traveller